Give a voice to your enterprise applications
Imagine having lunch with your colleagues
and laughing your way to glory over frivolous jokes, when your phone suddenly
displays a text message. It is the Boss! And the boss badly needs you to send
the top 10 customers by sales for that month in Australia. “I need it now!”
What would you do? Leave the lunch table,
possibly your lunch as well and rush back to your desk. Find the information
and email it across to the Boss. And while emailing it, you are probably
swearing at your boss.
But, what if, you had an app on your
phone, where you could just speak, “Who are the top 5 customers by sales for
this month in Australia?” and the phone displays the list. And you now say, “Email
to Jeff!”. And it perfectly obeys your command. This sounds like a Siri or a Google
Now. Not for finding the nearest Thai place, but for making you more productive
at your work-place. A voice enabled enterprise-mobile (VEEM) app that works
with your enterprise applications.
A simple voice command can be
systematically converted into a structured query that links to the enterprise
database and fetches relevant information to the user, Siri/Google Now style.
This is limited not just to display of information or reports, but also transaction
processing.
You could also say, “Create a Purchase
Order for Vendor XYZ Inc. for Raw material RM1 for a quantity of 100 units.” The
workflow understands your organizational data and can create the purchase order
after you hit a confirmation button. Imagine the benefits of such VEEM applications
and the productivity it creates for your workforce!
We are already seeing a lot of
consumer-like behavior in the enterprise world. E.g. companies are looking to
subscribe rather than buy, pay as you grow, etc. Something we like to do in our
personal lives. If we can order Google Now to navigate to the nearest Cheese
Cake factory, why can’t we order a Google Now like app to create a
transactional record or merely display and share a report.
Which companies are willing to invest in
a technology like this? Is your company ready?
